Corona Virus (COVID-19) Updates

Updated: November 8, 2021
As always, the health and safety of the communities we serve, our customers, patients, and employees are of utmost importance to us. These are uncertain times for all of us. Please know that we are working to ensure continued access to medication, provide efficient service, and enable timely delivery of your medication orders.


Latest Updates:

November 8, 2021 - Holiday Shipping Notification: We've been informed by our shipping partners that packages beginning in October are expected to be delayed even more than usual this holiday season. Here's how you can ensure timely delivery of your packages from Wedgewood Pharmacy:

  1. Upgrade your shipping method. One-day and two-day delivery options are available.
  2. Enroll in AutoRefill. We fill AutoRefill prescriptions with plenty of time to process and ship the medication.
  3. Order ahead of your typical schedule. We recommend ordering your medications earlier than usual between October and January. 

September 28, 2021 - USPS Update: On October 1st, 2021 USPS will implement changes that may impact delivery times. We are doing our best to navigate these changes and will be working closely with our shipping providers to select the best option for our customers. Read more about the USPS changes here.

February 17, 2021 - Winter Storm Update: We have been advised by our carriers that significant weather events across the U.S. are impacting delivery times. These weather events have impacted the movement of packages across the country including areas not currently experiencing a winter storm. Please keep this in mind when selecting shipping options.

December 18, 2020 - Shipping Carrier Update: We have heard from both veterinarians and patients that orders are taking longer than usual, and that tracking packages with USPS has been challenging, so we are temporarily upgrading select packages to ship via UPS through the holiday season at no extra charge.

September 23, 2020 - Shipping Carrier Delays Expected  - We have been advised by our carriers that packages may require 2 or more additional days for standard delivery because of the Corona Virus. Please keep this in mind when selecting shipping options.

June 25, 2020 - Shipping Carrier Update: We have been advised by our shipping carriers that they are experiencing transit delays as a result of the Corona Virus impact on the United States resulting in an additional day in transit.

May 19, 2020 - Update on what we continue to do to ensure your access to medication, efficient service and timely delivery of your medication orders.

April 14, 2020Read how we’re responding to COVID-19 here

April 14, 2020 – Convenient ordering options available now:

Human Medicine Veterinary Medicine
Prescribers can reach our remote contact center at 800-331-8272 or fax 800-589-4250. Veterinary practices can order digitally at WedgewoodPharmacy.com, call our remote contact center at 800-331-8272 or fax 800-589-4250. Veterinary formulary also available on Vetsource® and Vetcove®
Patients can refill digitally at Refill.WedgewoodRx.com or call 800-331-8272. Pet owners can refill digitally at MyWedgewoodPet.com or call 800-331-8272

Our Customer Care Specialists and Pharmacists will remain available and accessible from 8:00am to 11:00pm ET. We've recently implemented a new call back option so that holds your place in line without waiting on the phone.

April 14, 2020View compounded alternatives for current veterinary manufacturer backorders.

We’ll keep this page updated as we continue to respond to the changing needs of our clients during the COVID-19 crisis. We hope that everyone remains safe and healthy.